No. We provide very limited support for all of our themes and plugins. Limited support is provided via a ticket system from the members area, where we aim to respond to all support tickets within 72 hours. As support is provided directly by the theme developers, we may not be able to assist you.
Live support is included with all Enterprise packages and is available via either live chat or callback. Where a ticket can't be resolved in-ticket, the issue will be escalated to live support with one of our developers. This is available by request from an enterprise to our administration department.
If you purchase an annual license, you'll have access to support and updates for 1 year. After that time if you'd like to continue to receive updates and access to limited support you can simply renew your license. If you choose not to renew your license, no problem, you can continue to use any theme versions you've already downloaded forever. 
All of our themes work with all versions of WordPress since v4.0. We also recommend using at least PHP v5.6 to ensure your site runs as smoothly and securely as possible.
Certainly! As long as you're using WordPress to power your website, you can use our themes and plugins. It doesn't matter which host you choose, or which type of hosting plan, provided you're using WordPress then you can certainly use them on your website. Restrictions DO apply. Please see our privacy policy and terms of use for more information.
All of our themes and plugins are available in .zip format. If you do decide to purchase you'll have immediate access to the members area from where you can download the theme or plugin. You can install the theme and page builder directly from within your WordPress admin area or via FTP. 
All Access Pass is no ordinary access, it's the most comprehensive availability of plugins and themes you've ever seen! In the past everytime you wanted to switch themes or add new functionality to your website, you would have to make a new purchase to use that specific theme or plugin. Thats no longer the case, with Website Tool Box ALL ACCESS PASS you can develop any type of website without the hassle of an uncontrollable budget and cost. With thousands of theme and plugin options, and in-page options, it's never been easier to customize and build your new website. So whether you're building an online store, blog or a business website, Website Tool Box's All Access Pass is the perfect choice for any site. 
We currently complete all of our payments via Visa, Mastercard, American Express or Discover. This allows for purchases either using almost any credit / debit card.
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